State Farm® Insurance Agent Michelle Kreeger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
B N
September 11, 2024
1
out of
5
rating by B N
"Called numerous times during business hours and nobody answered. Called to REQUEST a FIELD adjuster come to my location to do the supplement and was told NO i had to take it to the place for that. So, what should customers do if their vehicle is unsafe or undrivable? We can't get customer service? What if we are disabled? We still have to get our unsafe to drive vehicles to you, so it's convenient for the multi- billion $ business? You don't even deserve 1 star. I requested a field adjuster to come to me and was told NO. I'll looking into this A LOT further. If i called this office that didn't answer the call during their own business hours and it transfers to the home office and they provide terrible service also ultimately it's all BAD CUSTOMER SERVICE BY STATE FARM! 9-11-24 Wondering what business it is of yours to post my insurance business with the world. I'll be contacting State Farm regarding this office. I'll be sure to include my call logs showing all the unanswered calls and texts with ZERO return calls/ texts all while during your business hours. Funny how you have the time to dig for a google reviewers info with your time (legal? 😒) but you can't simply pick up a phone. Great logic there. The reason you're even their is to serve customers. You can't really do that when YOUR DON'T PICK UP YOUR PHONES! Which I've noticed since my review that you do answer now. STATE FARM YOU ARE LOSING MY MY BUSINESS SOLELY BASED ON HOW THIS OFFICE TREATED ME. IT'S ALREADY SCREEN SHOTTED ZERO STARS MICHELLE KREEGER Didn't know State Farm condoned retaliating against customers and their reviews instead of reaching out to resolve it like it tried to do by repeatedly calling their. Is that a #StateFarm is this your policy? Just got off the phone with your higher ups. Presented them with what i reviewed you based on, and boy, they are not happy with you. Goodluck. 😉"
We responded:
"Good morning, BN. In sorry you've been having a challenge reaching someone. Were you calling our office or claims? I'd be happy to help you get in touch with the claims department, as that's who would make that decision. Please reach out to me at claims@mkinsurespa.net or try or direct number at 717-454-4400 and I'll get right back to you. I cannot reach you via your profile. I do appreciate you for letting us know there is a problem. It's the only way we can help fix it. I look forward to speaking with you. 9:30am - I was able to find your claim and our office's notes that we connect you with claims yesterday. I do see you spoke with claims this morning. If there's anything further I can help with, please let me know. Be well!"
Bill Pilgrim
September 10, 2024
5
out of
5
rating by Bill Pilgrim
"No issue, it’s all good. I hit the stars just to get to the next page. I really did it."
We responded:
"Thanks, Bill, for updating! I really appreciate it! Good luck with the fishing contest this weekend! Just tried to reach you, Bill, to see how I can resolve your issue, as I didn't see you reached out to us today. Christine mentioned that she didn't think there were any issues. If there is something I can help you with, please let me know. We certainly would appreciate the chance to fix the situation. We appreciate your business."
Danna Gomez
September 3, 2024
5
out of
5
rating by Danna Gomez
"It was a great experience thanks for all the help. Michelle and all the staff are amazing."
We responded:
"Thanks so much! And, we appreciate the shout-out for both our offices!"
Jim Wolfe
August 30, 2024
5
out of
5
rating by Jim Wolfe
"Bret is very helpful when it came to my life and home insurance needs. He is also very easy on the eyes."
We responded:
"Haha! Bret was very flattered to know he's both handsome and helpful! We appreciate your kind words Jim! Thanks for your review and thanks for being the BEST part of State Farm!"
StockMarketHustler
August 18, 2024
5
out of
5
rating by StockMarketHustler
"Lisa is awesome! She was very easy to talk to, and really did her best in ensuring I am very well covered. Highly recommend!"
We responded:
"She really is, isn't she! Thanks for taking the time to give her a shout-out. I know she enjoyed helping you with your policies. Thanks for your review and thanks for being the BEST part of State Farm!"
Kayla Knight
August 9, 2024
5
out of
5
rating by Kayla Knight
"super nice and helpful for a first timer!"
We responded:
"Thank you for taking the time to get us a shout-out Kayla! We appreciate the opportunity to help you with your car insurance and home insurance. Welcome and thank you for being the best part of State Farm!"
Nopoko Thiombiano
July 16, 2024
5
out of
5
rating by Nopoko Thiombiano
"Very professional and great service. Highly recommended"
We responded:
"Much appreciated! Our team strives to provide friendly and professional service to best take care of our customers' insurance and financial needs! Thank you again for the shout-out and thank you for being the BEST part of State Farm"
Ron Frost
June 20, 2024
5
out of
5
rating by Ron Frost
"Bret Sears was amazing with every detail, he made coming to State Farm the best choice possible, thank you Bret and thank you and State Farm!!!!"
We responded:
"Thanks Ron, for your kind words! Bret is a fantastic member of our team and goes above and beyond to help our customers find the coverage they need at the best price for them! Welcome to our office and thanks for being the BEST part of State Farm!"
Hannah Bledsoe
May 29, 2024
5
out of
5
rating by Hannah Bledsoe
"My experience at Michelle Kreeger’s Statefarm office is always a delight. Lisa is always extremely professional, knowledgeable, and genuinely makes an effort to aid my family in finding insurance coverage that works the best for us. Truly a great team!"
We responded:
"Thank you for the wonderful review, Hannah! Lisa enjoyed taking care of your family's car insurance needs. She's a valued member of our team! We appreciate your business. Thank you for being the BEST part of State Farm!"
Abhishek
April 24, 2024
5
out of
5
rating by Abhishek
"Bret was a great help in customizing and saving rates"
We responded:
"Thank you for taking the time to recognize Bret's awesome customer service! He enjoyed helping you with your car insurance. Thank you for being theBEST. Part of State Farm"
william vachor
April 23, 2024
5
out of
5
rating by william vachor
"Good customer service very friendly"
We responded:
"Thank you for the freebie, William! Brett enjoyed helping you with your auto insurance and renters insurance. We appreciate your business. Thank you for being the BEST part of State Farm!"
Trish MacKenzie
April 19, 2024
5
out of
5
rating by Trish MacKenzie
"Bret from State Farm was very knowledgeable, friendly, professional and a great sense of humor. I would highly recommend him for your insurance needs."
We responded:
"Thank you Trish for the kind words! Brett enjoyed helping you, and truly entertaining the rest of us with his sense of humor! He makes car insurance fun! Thank you for being the BEST part of State Farm!"
Manna Ziadeh
March 22, 2024
5
out of
5
rating by Manna Ziadeh
"Great experience! Revamped my insurance and saved a ton of money!"
We responded:
"We appreciate the shout-out Manna! So glad we could help you with your car insurance. Thank you for being the BEST part of State Farm!"
Mara Hawks-Laughman
March 1, 2024
5
out of
5
rating by Mara Hawks-Laughman
"Bret was very personable & helpful. He was able to give me information I was not previously aware of & make changes that were very beneficial to my personal circumstances. Thank you!"
We responded:
"Thank you for your kind review Mara! Bret and the rest of our team pride ourselves on educate our customers about their coverages and the best way to protect their families and assets. We are very glad you had a wonderful experience! Thank you for being the BEST part of State Farm."
I L
February 27, 2024
5
out of
5
rating by I L
"It was a pleasure to have Brett guide me through all my options for my insurance today. He was detailed and made sure all my needs were not only met but tailored to my present and future needs."
We responded:
"We pride ourselves on making sure our customers understand their insurances and are getting personalized, cost- effective options. Bret, and our whole team, take excellent care of our customers and I'm very happy to hear you enjoyed your experience. Thank you for taking the time to give Bret the recognition he deserves and thank you for being the BEST part of State Farm!"
Ajaya D
February 22, 2024
5
out of
5
rating by Ajaya D
"Bret Sears Helped my father, get the best auto rates & the best deals possible. I would highly recommend StateFarm insurance to anyone looking for coverage. I would highly recommend this location! Thank you State Farm and you amazing staff."
We responded:
"Thank you, Ajaya, for your kind words. Bret really enjoyed helping your dad with his car 🚗 insurance. We strive provide excellent coverage for a reasonable price. Thrilled you enjoyed the experience with our office. Thanks again and most of all, thank you for being the BEST part of State Farm! "
Derek Thrush
February 1, 2024
5
out of
5
rating by Derek Thrush
"Thanks, Bret, for all your help!"
We responded:
"Thanks so much for taking the time to give a shout-out to Bret! We appreciate you! Thank you for being the BEST part of State Farm!"
Cheryle Cooper
January 28, 2024
5
out of
5
rating by Cheryle Cooper
"Friendly, Helpful and Knowledgeable!"
We responded:
"Thank you Cheryle! Our team strives to be just that! Thank you for being the BEST part of State Farm!"
Josue Gd Gabriel
January 18, 2024
5
out of
5
rating by Josue Gd Gabriel
"I was recently changing providers to State farm and I had a great experience , Bret Sears made my first-time coverage a breeze! Super quick with replies and took the time for a in-person chat to sort out what I really needed. Thumbs up for a laid-back yet spot-on insurance experience!"
We responded:
"Thanks, Josue, for taking the time to give Bret a shout out! I know he enjoyed helping you with your car insurance. Welcome to the State Farm family and thank you for being the BEST part of State Farm!"
Vinchenzo
December 19, 2023
5
out of
5
rating by Vinchenzo
"I called Tom and he had me hooked up in minutes..thanks for all your help bro.."
We responded:
"Thank you for the great review Vinchenzo! We appreciate it! Tom's a dedicated member of our team and he enjoyed helping you with your motorcycle insurance. 🏍️ Thank you for being the BEST part of State Farm and be safe out there!"
Jan Breje
December 14, 2023
5
out of
5
rating by Jan Breje
"Always helpful and kind. Thank you Wendy"
We responded:
"Thank you for the review Jan! We appreciate the opportunity to help you with your car insurance, home insurance, and financial services. Thank you for being the best part of State Farm!"
Fiordaliza White
November 30, 2023
5
out of
5
rating by Fiordaliza White
"Bret handled my situation quickly and walked me through important considerations with renters insurance."
We responded:
"Thank you for the lovely review Fiordaliza! Bret is a valued member of our team - particularly because he cares so much about our customers! He enjoyed meeting you and helping you with your renter's insurance. Thank you for your business and thank you for being the BEST part of State Farm!"
Bettyann Charles
November 20, 2023
5
out of
5
rating by Bettyann Charles
"Bret offered me excellent service, he called on time every time he said he will and he made sure I got proper coverages for my Auto and HOI. Great Customer Service, thank you."
We responded:
"Bettyann, thank you so much for taking the time to leave a review and recognize Bret! He is a very valuable member of our team - precisely because he takes such great care of our customers like you! Thank you for being the BEST part of State Farm!"
Jackie Hamill
November 13, 2023
5
out of
5
rating by Jackie Hamill
"Michelle, Bret was wonderful. He knows what he's talking about, he explained it so effortlessly, he took his time, most people these days rush you off the phone, my dealing with him was top notch all the way around. I hope he has a great future with you, the best I'd ever dealt with regarding customer service and knowing his job ...thank you!!"
We responded:
"Thank you so much for for the shout-out for Bret's wonderful service! I know he enjoyed working with you on your car insurance. He definitely is a fantastic addition to our team. Thanks again and thank you for being the BEST part of State Farm!"
Elegant Touch
November 7, 2023
5
out of
5
rating by Elegant Touch
"Brett had Amazing service. Just absolutely fantastic🤩. Very informative, very understanding of what it was i was Looking for. Exceptional to say the least."
We responded:
"Thank you so much for taking the time to share 5*s! Bret is an incredibly valuable member of our team - for exactly the reasons you mentioned! We appreciate you giving him a shout out. He enjoyed helping you with your insurance needs! Thank you for being the BEST part of State Farm!"