State Farm® Insurance Agent Michelle Kreeger

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Kristyn Nichols

March 10, 2025

5 out of 5

"Thanks for sending my id cards right away! So appreciate it:)"

Jennifer Malehorn

March 3, 2025

5 out of 5

"Excellent team! Very knowledgeable and pointed me in the right direction on insurance and investment matters."

We responded:

"Thank you for the glowing review Jennifer! I enjoyed helping you better prepare for retirement and investment choices and i know Jason enjoyed helping you with your life insurance and car insurance. Thanks again!"

Lewis Cabral

February 27, 2025

5 out of 5

"Danna Gómez super excelente muy amable y tierna brindando el servicio 💪🏻💯⭐"

We responded:

"Danna is a wonderful addition to our team! We appreciate you taking a moment to recognize her efforts to help you with your car insurance and renters insurance. Thank you for your business and thank you for being the BEST part of State Farm!"

Yonyii33 PR

January 27, 2025

5 out of 5

"La dura"

We responded:

"Thank you for your review, which must be for working with Danna, our Spanish-speaker! She is la dura - the best! She enjoyed working with you on your car insurance and home insurance. Welcome to our office and thank you for being La Dura - the BEST - part of State Farm!"

Max Bledsoe

January 21, 2025

5 out of 5

"I would highly recommend Michelle Kreeger's office to anyone! Lisa was extremely kind, helpful, and knowledgeable while I was working with her."

We responded:

"Thanks for the review Max! We appreciate the shout-out for Lisa! She's a valued member of our team and strives - as does our whole team - to provide knowledgeable and friendly service. I know she enjoyed working with you on your car insurance, home insurance, and life insurance. Thank you for your business and thank you for being the BEST part of State Farm!"

Tristan Abraham

January 15, 2025

1 out of 5

"Constant email, phone, and mail solicitations"

Justyn Chelewitter

January 13, 2025

5 out of 5

"the staff was super helpful with all the questions I had and got me a solid price on insurance"

We responded:

"We appreciate the review Justyn! Our whole team prides itself on helping our customers understand their car insurance, home insurance, and other insurance needs. Thank you for being the BEST part of State Farm!"

Eric Miller

January 13, 2025

5 out of 5

"Called in to get quotes for new insurance and all of the employees we spoke to were extremely nice and helpful towards us reaching our new lowered prices!"

We responded:

"So glad to hear you had a great experience, Eric! Our team strives to help our customers understand their insurance needs and get them the best options possible. Glad we were able to help! Welcome to our office and thank you for being the BEST part of State Farm!"

justin whisner

January 13, 2025

5 out of 5

"Bret was fantastic! He answered all my questions and was very good at communicating and explaining everything, he did all of this in a timely manner! I would highly recommend Bret to any of my friends, family or colleagues!!"

We responded:

"Thanks for the shout-out for Bret! He's a very knowledgeable member of our team and has a very fun way to explaining insurance to customers! Appreciate you taking the time to recognize both Bret and Jason separately - they must have told you about our promotional lunches haha! Welcome to our office and thank you for being the BEST part of State Farm!"

Kevin F

January 8, 2025

1 out of 5

"I had an accident and the claims department is saying part of the repair is maintenance. Wendy Sears was no help at all seems like she just wanted to push me off .... whenever she decided to respond to my email. I have multiple policies with them and pay a lot every month. I will be looking for a new insurance company."

We responded:

"Dear Mr. or Ms. Falcone, I am sorry to hear about your accident and your frustration with the claims process and our office. I would very much like to address your concerns and see if I can help. As your review isn't in your real name, though, I am unable to confirm what claim you are frustrated with. I have found information on a claim I believe you are referencing, and I do know that Wendy, as well as our claims department, has responded repeatedly that the claims department will be happy to review the repair in question, but claims needs documentation from the auto shop specifying how they believe the damage occurred. Once that is received, which I believe was yesterday, claims will be happy to review the information and see if the damage is covered under the policy. If you have further questions, we're happy to help. You can reach us at 717-900-4454 or claims@insurepa.net. We do appreciate your business and thank you for bringing your concern to our attention. Be well!"

Joshua Prugar

December 9, 2024

5 out of 5

"Jason was very knowledgeable and able to answer any question I had. Would highly recommend!"

We responded:

"Thanks for your kind words about Jason, Joshua! I know he enjoyed working with you on your small business insurance and your life insurance. Thank you for being the BEST part of State Farm!"

wendy sears

December 9, 2024

5 out of 5

"Great service, nice people. Kimberly greeted me as soon as I walked in. Bret was super patient and explained everything in a way that made it easy to understand. I highly recommend this office for all of your insurance!!!"

We responded:

"Thanks for recognizing Kimberly, Wendy! She does a great job helping our customers with their service needs! Also glad to hear Bret helped you better understand your car insurance and your home insurance. I know he enjoyed working with you! Thank you for taking the time to leave us a review and thanks for being the BEST part of State Farm!"

Theresa Cannon

November 7, 2024

5 out of 5

"I would like to say Bret is a very amazing person who seems to care for his customers and he is very patient understanding and willing to help in every way he really made me feel welcomed and working with him today was a great experience I never had a company or a agent treat me a pleasant as he did today he was very respectful nice caring and understanding thank you so very much for everything I’m happy to say it’s because of him that I feel safe with the choice I made today to switch my auto to State Farm"

We responded:

"Bret IS an amazing team member, Theresa, and thank you for recognizing his efforts! I know he enjoyued working with you on your car insurance needs. Our team prides itself on caring for our customers and explaining to them what each coverage means to them and their family. Insurance should be individualized, to be sure that you and your family, and your assets, are protected. Thank you again for taking the time to review Bret and our office and thank you for being the BEST part of State Farm!"

Jossy Campbell

March 10, 2025

5 out of 5

"I am a new adult and was trying to put insurance on my vehicle and Bret did an amazing job explaining and helping me!"

Maria Mojica

February 28, 2025

5 out of 5

"Muy amable. Y supo explicar muy bien con entendimiento"

We responded:

"We appreciate your review, Maria! We pride ourselves on doing the right thing for our customers, whether it is with their car insurance, home insurance, life insurance or our financial services offerings! We appreciate you and your business. Thank you for being the BEST part of State Farm!"

Benjamin Jarkow

February 5, 2025

5 out of 5

"Bret is hands down one of the best insurance professionals I’ve ever worked with! I can’t recommend him enough—he is professional, knowledgeable, and always willing to go the extra mile to ensure I have the best coverage for my needs. He takes the time to explain everything clearly, making the entire process seamless and stress-free. His responsiveness and dedication to customer service are unmatched. Whether I have questions, need to make updates, or just need guidance, Bret is always there to help with patience and expertise. If you’re looking for an insurance broker who truly cares about his clients, I highly recommend Bret at Michelle Kreeger - State Farm!"

Louise Stepanic

January 22, 2025

5 out of 5

"A great shout out Kimberly Montague. Spent a delightful hour with her! Kimberly so very personable and she explained so many things which I was not aware of. Just so happy that she is an attribute to the team of Michelle Kreeger at State Farm! Thanks guys!"

We responded:

"I know Kimberly enjoyed working with you on your car insurance Louise, so thank you for taking a moment to recognize her efforts! We appreciate you and your business! Thank you for being the BEST part of State Farm!"

Amber M

January 16, 2025

5 out of 5

"Called with issues on my bill and spoke with Justin and not only were my issues solved but I was provided exceptional customer service and also gained some informative knowledge."

We responded:

"Thanks for taking the time to leave Justin a 5* review! I know he enjoyed helping you with your car insurance and your billing questions. We appreciate your business! Thank you for being the BEST part of State Farm!"

Kyle Blouch

January 13, 2025

5 out of 5

"Mike was a great help when discussing information about my insurance"

We responded:

"Thanks, Kyle, for taking a moment to recognize Mike's efforts! He's a great addition to the team and I know he enjoyed helping you with your car insurance needs. Thank you for being the BEST part of State Farm!"

alyssa wolfe

January 13, 2025

5 out of 5

"I called to get a quote to transfer insurance and Mike from State Farm was very helpful proving me with all the necessary information making it a breeze to switch!"

We responded:

"Thanks for the review Alyssa! Mike is a great addition to our team and I know he enjoyed helping you with your car insurance and house insurance needs. Welcome to our office and thank you for being the BEST part of State Farm!"

Wyatt McNalley

January 13, 2025

5 out of 5

"Mike was super helpful when we came in, He was very knowledgeable and kind. If you need any insurance help he’s the man!"

We responded:

"Mike sure is the man, Wyatt! Haha! Glad he was such a help to you! I know he enjoyed speaking with you about your house insurance and auto insurance needs. Welcome to our office and thank you for being the BEST part of State Farm!"

Buddha Tamang

January 10, 2025

5 out of 5

"My man Alexander was really helpful and tried not to take up too much of my time on the phone. He was really efficient and had great customer service skills. I highly recommend him."

We responded:

"Thanks for the shout-out to recognize Alexander, Buddha! He is a vital member of our team and does a great job helping our customers just like you with their car insurance and life insurance needs. We appreciate your business - and your review! Thanks for being the BEST part of State Farm!"

Sarah Cahill

December 18, 2024

5 out of 5

"I've been using Michelle Kreeger and her staff for our business policies for almost two years now. They have always been helpful--quickly answer questions in times of crisis (a kitchen fire, yikes!), and responding quickly to needs for COI, etc. On top of their excellent management of our policies, they invest heavily in the small business community, and are caring partners in business. They're not just great to work with, they're also legitimately kind, and that goes a long way!"

We responded:

"Thank you so much for the wonderful review, Sarah! We appreciate your business - and we REALLY appreciate the wonderful food we enjoy at YOUR business, Gather256! Jason and I enjoy helping you take care of your team and your small business. Thank you again for the review and thanks for the being the BEST part of State Farm!"

Nate

December 9, 2024

5 out of 5

"Michelle and her team are rock stars! With the agency, you are more than just another customer. They take the time to get to know you and your situation. In my experience, the team is quick to help and provides honest and helpful information. I highly recommend working with Michelle and her folks."

We responded:

"Thank you so much for the review Nate! Our team works hard to get to know our customers, to help them understand their insurance needs and how to protect themselves, their families, and their assets. I appreciate you recognizing our team for that effort! Thank you for being the BEST part of State Farm!"

KHAled ALKAseem

December 5, 2024

1 out of 5

"I wish I could speak to the manager of this company. The treatment in the office today was very bad, and then a bill approached that rose from 400 to 800 dollars in the last hour due to a misunderstanding on their part. I want to complain. Talk to them. They will not give you the wrong answer. Who do I want for this transaction? I have never seen anything like it in my entire life. There is no credibility in We agreed to talk other than YouTube, I have a phone conversation in messages"

We responded:

"I'm sorry for your frustration, Khaled. Speaking to a manager is as simple as asking for a manager. However, my team member you dealt with has 30 years of experience, so is very capable of helping. We had reached out to you via text, phone, and email about documents needed to keep certain discounts on your policy. As my very experienced team member explained, our office never received the necessary paperwork to complete the discounts, so your rate increased when those discounts were removed. With the Steer Clear Certification of Completion and the grades showing a GPA of 3.0 or better, we can reapply those discounts. I have reviewed your account and this is, in fact the case, so I'm unsure of your confusion. I am also unsure what you mean about YouTube, as we do not use YouTube at all for business purposes. We would be happy to reapply the discounts once the appropriate paperwork is received. Thank you."